Frequently Asked Questions
Got questions? Great, we’ve got answers!
Discover the perfect island escape with our private charters in the USVI and BVI, tailored to your dreams and interests. Our dedicated crew helps you explore secluded coves, vibrant reefs, and picturesque beaches, far from the crowds, while enjoying beachfront cuisine and tropical cocktails. Whether it’s a private USVI charter, or a full-day BVI adventure, we know hidden gems and local connections to make your experience unforgettable. Dive into pristine snorkeling spots, savor island fare at beachside restaurants only reachable by sea, and soak in the natural splendor of the USVI and BVI with our expertly crafted sailing tours.
Are drinks included?
Yes, we have beer, water, soda, and painkiller drinks on the boat for you.
Should we bring towels and sun block?
Yes! Please bring your towels and reef-safe sun block with you. Please don’t bring sun block that has Oxybenzone in it.
Are gratuities included?
Gratuities are not included. 20% gratuity will be added to your bill at the end of the day.
What is the standard recommended gratuity?
The industry standard is 20%.
Is there a stereo on your boat the Turtle Time?
Yes, we have a stereo aboard the Turtle Time that has Bluetooth connectivity.
What Islands does Turtle Time Charters pick up on?
St. Thomas, St. John, Water Island, and the BVI.
What is required to make a reservation?
We take a Visa or MasterCard number to hold your reservation. We won’t run your card for anything at all, It’s just to hold your reservation. Your card will be charged on the date of your excursion at the end of the day. Note: A 3% fee will be applied to your total when paying with a credit card.
What is your Cancellation Policy?
If you cancel within 48hrs, you will be charged the full amount of the trip.
What if the weather is bad?
If the rain chance is 80% or higher and there is steady rain falling, we can cancel or reschedule without penalty.